Privacy Policy

Privacy Policy for Feltman Brothers

Effective Date: May 19, 2026

Feltman Brothers (“Company,” “we,” “our,” or “us”) respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, store, and protect your information when you visit or make a purchase from Feltman Brothers (the “Site”).

By accessing or using our Site, you agree to the practices described in this Privacy Policy.

1. Information We Collect

We may collect personal information directly from you, automatically through your use of the Site, and from third-party providers.

Information You Provide Directly

We may collect information you voluntarily provide, including:

  • Name
  • Email address
  • Phone number
  • Billing and shipping address
  • Payment information
  • Account login credentials
  • Purchase and order history
  • SMS and email marketing preferences
  • Product reviews and user-generated content
  • Customer service communications
  • Loyalty and rewards account information

Information Collected Automatically

When you visit our Site, we and our service providers may automatically collect information through cookies, pixels, scripts, tags, web beacons, and similar technologies, including:

  • IP address
  • Browser type
  • Device identifiers
  • Operating system
  • Pages viewed
  • Products viewed
  • Search terms
  • Referring URLs
  • Site interaction information
  • Time spent on pages
  • Advertising interactions
  • Approximate geographic location

2. Technologies and Services We Use

We use third-party platforms, tools, and service providers to operate our business, process transactions, provide customer support, personalize content, and measure advertising effectiveness.

These services may collect information in accordance with their own privacy policies.

Our providers and technologies may include:

Ecommerce and Infrastructure

Analytics and Tracking

Marketing and Customer Engagement

Affiliate and Advertising Partners

Payments and Checkout

SMS Marketing Providers

Security and Site Functionality

Cookie Consent Management

3. How We Use Your Information

We may use your information to:

  • Process and fulfill orders
  • Create and manage customer accounts
  • Process payments
  • Provide customer support
  • Communicate with you about orders, returns, and account activity
  • Send marketing emails and SMS communications
  • Administer rewards and loyalty programs
  • Personalize your shopping experience
  • Improve our website, products, and services
  • Analyze trends and website performance
  • Prevent fraud and unauthorized activity
  • Comply with legal obligations
  • Conduct advertising and retargeting campaigns

4. SMS Marketing

If you opt in to receive SMS marketing messages, we may send promotional and transactional text messages to the phone number you provide.

Consent to receive marketing messages is not a condition of purchase. Message and data rates may apply.

You may opt out at any time by replying STOP to any message.

Additional SMS terms are available here:

Mobile Terms of Service

5. Cookies and Similar Technologies

We use cookies and similar technologies to:

  • Operate and secure the Site
  • Remember user preferences
  • Enable shopping cart functionality
  • Measure website traffic and performance
  • Personalize content and advertisements
  • Understand user behavior
  • Improve customer experience

Some cookies are essential for website functionality, while others are used for analytics and advertising purposes.

You may manage cookie preferences through your browser settings and, where applicable, through our cookie consent banner.

6. Interest-Based Advertising

We may use third-party advertising companies to deliver personalized ads based on your browsing activities and interactions with our Site.

These providers may use cookies, pixels, and similar technologies to collect information across websites and devices.

You can opt out of certain targeted advertising programs through:

7. Sharing of Information

We may share your personal information with:

  • Ecommerce and hosting providers
  • Payment processors
  • Shipping and logistics providers
  • Analytics and advertising partners
  • Email and SMS marketing providers
  • Fraud prevention and security vendors
  • Customer support platforms
  • Affiliate and referral partners
  • Legal and regulatory authorities when required

We do not sell sensitive personal information.

We may share information for purposes of targeted advertising or analytics as permitted by applicable law.

8. International Transfers

Because we ship internationally and work with global service providers, your information may be transferred to and processed in countries outside your country of residence, including the United States.

By using our Site, you acknowledge and consent to these transfers.

9. Data Retention

We retain personal information for as long as reasonably necessary to:

  • Fulfill transactions
  • Maintain business records
  • Comply with legal obligations
  • Resolve disputes
  • Enforce agreements
  • Prevent fraud

10. Account Information

Customers may create accounts on our Site. You are responsible for maintaining the confidentiality of your login credentials.

You may update or delete certain account information by logging into your account or contacting us directly.

11. Security

We implement reasonable administrative, technical, and physical safeguards designed to protect your personal information.

However, no method of electronic transmission or storage is completely secure, and we cannot guarantee absolute security.

12. Your Privacy Rights

Depending on your jurisdiction, you may have rights including:

  • Access to personal information
  • Correction of inaccurate information
  • Deletion of personal information
  • Data portability
  • Restriction or objection to processing
  • Withdrawal of consent
  • Opting out of targeted advertising

To exercise your rights, contact us using the information below.

13. California Privacy Rights (CCPA/CPRA)

California residents may have additional rights under the California Consumer Privacy Act (“CCPA”) and California Privacy Rights Act (“CPRA”), including the right to:

  • Know what personal information we collect
  • Access specific pieces of information
  • Request deletion
  • Correct inaccurate information
  • Opt out of sharing for cross-context behavioral advertising
  • Limit use of sensitive personal information

California residents may exercise these rights by contacting us using the information below.

14. European Economic Area (EEA), UK, and International Users

If you are located in the EEA, UK, or another jurisdiction with applicable privacy laws, you may have additional rights under laws such as the General Data Protection Regulation (“GDPR”).

Our legal bases for processing may include:

  • Performance of a contract
  • Legitimate interests
  • Consent
  • Compliance with legal obligations

You may lodge complaints with your local supervisory authority where permitted by law.

15. Children’s Privacy

Our Site is intended for a general audience and is not directed to children under 13 years of age.

We do not knowingly collect personal information directly from children under 13.

16. Third-Party Links

Our Site may contain links to third-party websites or services. We are not responsible for the privacy practices or content of those third parties.

17. Changes to This Privacy Policy

We may update this Privacy Policy periodically. Changes will be posted on this page with an updated effective date.

Your continued use of the Site following updates constitutes acceptance of those changes.

18. Contact Information

If you have questions about this Privacy Policy or your personal information, please contact us:

Feltman Brothers
1200 River Ave
Unit 3E
Lakewood, New Jersey 08701
United States

Email:
Phone: 1-855-323-8983

Website: Feltman Brothers

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