Just a little note to let you know that we are open for business as usual and doing our best to ensure deliveries in a timely manner, while keeping with the safety precautions.
U.S. SHIPPING OPTIONS
We ship to all locations within the United States as well as to Military (APO/FPO) addresses. Shipping to PR and other U.S. territories is considered international shipping. Please see the international shipping tab for rates and shipping times.
|Shipping Method||Total Delivery Time||Shipping Charge|
|Standard USPS (Option not available for all items)||5-10 business days||$4.95|
|Standard FedEx||3-7 business days||$9.95|
|2 Day||2 business days||Calculated at checkout by weight and location|
|Next Day||1 business days||Calculated at checkout by weight and location|
Occasionally, during large promotional events and Holiday rush, there may be a slight delay in validating your order and additional shipping time may be required. Total delivery time includes pending credit authorization, address verification, processing and the expected shipping time for your order. Any expedited shipping orders will be shipped within the normal time frames after packing and handling is complete.
Shipping Methods & Delivery Timelines
Feltman Brothers offers flat rate shipping & handling.
Total delivery time includes order processing time and the expected shipping time for your order. All orders ship from our fulfillment center in New Jersey.
Business days are Monday through Friday, excluding Legal, Christian and Jewish Holidays.
Orders received after 12 noon EST will begin processing the next business day.
1. Standard Delivery (Free with $95+ Purchase)
Orders shipped with the standard delivery option can take up to 7 business days, via FedEx or USPS. Business days are Monday through Friday (excluding Legal, Christian and Jewish holidays). Standard Delivery is only available for a physical street address.
We unfortunately cannot ship to P.O. Box at this time.
Please review your shipping information carefully before finalizing your order.
2. 2-Day Delivery
Orders placed Monday through Thursday before 2:00 PM ET / 11:00 AM PT (excluding Legal, Christian and Jewish holidays.) will arrive within 2 business days, AFTER packing and handling is complete. Please note that FedEx Express does not operate on weekends, therefore once your package ships out it will arrive only within the next 2 business days. The above timelines are pending credit authorization, address verification, and order processing. 2-Day Delivery is not available for APO/FPO addresses. Please review your shipping information carefully before finalizing your order.
3. Next Day Delivery
Orders placed Monday through Thursday before 2:00 PM ET / 11:00 AM PT (excluding Legal, Christian and Jewish holidays.) will arrive within 1 business day, AFTER packing and handling is complete. Please note that FedEx Express does not operate on weekends, therefore once your package ships out it will arrive only within the next business day. The above timelines are pending credit authorization, address verification, and processing. 2-Day Delivery is not available for APO/FPO addresses.
International Shipping / Orders Placed Internationally
Feltman Brothers offers world wide shipping. Please read carefully our international shipping policy.
Your Shipping Costs
Standard shipping for international orders is calculated based on the weight of your order and location of delivery. Your complete shipping total will show once all items are in the cart and and a delivery address is entered. If you receive an error message about your shipping charge quote, please contact our customer service department and we can provide you with an accurate shipping quote.
Recommended Payment Method
We recommend placing international orders using PayPal which is a secure payment option and would not require you to provide any additional information. If you choose to pay with credit card you will be required to provide a matching ID and credit card to verify your order. The customer will be contacted via email once the order is placed if this applies to the order. Your order will be placed on hold until we complete the verification process.
Your order will processed and packed within 1-2 business days, AFTER all verification is complete. Actual shipping time frames vary depending on the shipping address location.
Custom and Duty Fees
Custom fees and duty with all international orders are charged directly to the customer from the shipping carrier. Feltman Brothers assumes no responsibility for any custom fees or duties.
Please allow 1-2 days processing before the order ships out. Estimates are not guaranteed.
For guaranteed delivery dates, please use the Expedited Shipping options.
We will not provide refunds in the event that tracking shows the item has been delivered, however we will consider sending replacements on a case-by-case basis. In the event of suspected "porch theft," we urge customers to contact their local authorities and file renters' or homeowners' insurance claims. We will not be held responsible for the disappearance of items that have been proven delivered.