SHIPPING

 

U.S. SHIPPING OPTIONS

Where We Ship:

We ship to all U.S. addresses and Military (APO/FPO) addresses. Puerto Rico and other U.S. territories are treated as international shipments — see our International Shipping page for rates and timelines.

U.S. Shipping Methods

Shipping Method Total Delivery Time Shipping Charge
Standard USPS   (Option available on select accessories) 5-10 business days $5.95
Standard UPS Ground 3-7 business days $9.95
UPS 2nd Day / UPS 3 Day Select 2/3 business days (after packing & handling) Calculated at checkout by weight and location
UPS Next Day Air / UPS Next Day Air Saver 1 business day (after packing & handling) Calculated at checkout by weight and location

Free standard shipping on orders of $110 or more.

Processing Times

  • Orders ship from our fulfillment center in New Jersey.
  • Please allow 1–2 business days for processing before your order ships.
  • For guaranteed delivery dates, please use the Expedited Shipping options.
  • Orders placed after 1:00 PM EST Mon-Thurs begin processing the next business day. On Fridays, the cut-off time is 11:00 AM EST.
  • Business days are Monday–Friday, excluding major Legal, Christian, and Jewish holidays.
  • Delivery times above include both processing and transit time. They are estimates, not guarantees — for a guaranteed delivery date, choose an expedited shipping option at checkout.
  • During major promotions or the holiday rush, order validation and processing may take slightly longer. Expedited orders are prioritized during these busier times.

Shipping Methods & Delivery Timelines

1. Standard Delivery (Free with $110+ Purchase)

Orders shipped with the standard delivery option can take up to 7 business days, via UPS or USPS. Business days are Monday through Friday (excluding Legal, Christian and Jewish holidays). Standard Delivery is only available for a physical street address.
We unfortunately cannot ship to P.O. Box at this time.
Please review your shipping information carefully before finalizing your order.

2. 2-Day Delivery

Orders placed Monday through Thursday before 1:00 PM ET / 11:00 AM PT (excluding Legal, Christian and Jewish holidays.) will arrive within 2 business days, AFTER packing and handling is complete. Please note that UPS Express does not operate on weekends, therefore once your package ships out it will arrive only within the next 2 business days. The above timelines are pending credit authorization, address verification, and order processing. 2-Day Delivery is not available for APO/FPO addresses. Please review your shipping information carefully before finalizing your order.

3. Next Day Delivery

Orders placed Monday through Thursday before 1:00 PM ET / 11:00 AM PT (excluding Legal, Christian and Jewish holidays.) will arrive within 1 business day, AFTER packing and handling is complete. Please note that UPS Express does not operate on weekends, therefore once  your package ships out it will arrive only within the next business day. The above timelines are pending credit authorization, address verification, and processing. 2-Day Delivery is not available for APO/FPO addresses.

International Shipping / Orders Placed Internationally 

Feltman Brothers offers world wide shipping. Please see below our international shipping policies. 

Your Shipping Costs

Standard shipping for international orders is calculated based on the weight of your order and location of delivery. Your complete shipping total will show once all items are in the cart and and a delivery address is entered. If you receive an error message about your shipping charge quote, please contact our customer service department and we can provide you with an accurate shipping quote.

Recommended Payment Method

Due to security reasons, we cannot accept credit card payments for any foreign transactions. Please checkout with PayPal which is a secure payment option. Please contact us for any questions or concerns. 

Order Processing

Your order will processed and packed & shipped out within 1-2 business days, AFTER all verification is complete. Actual shipping time frames vary depending on the shipping address location.

Custom and Duty Fees

Custom fees and duty with all international orders are charged directly to the customer from the shipping carrier. Feltman Brothers assumes no responsibility for any custom fees or duties.

Please note: Once a package has left the United States, we are not responsible for any delivery issues that may arise. By selecting international shipping, you assume full responsibility for the risk of loss or non-delivery. Unfortunately, we are unable to offer refunds for packages lost outside of the USA.

 

Please allow 1-2 days processing before the order ships out. Estimates are not guaranteed.

For guaranteed delivery dates, please use the Expedited Shipping options.

 

We will not provide refunds in the event that tracking shows the item has been delivered, however we will consider sending replacements on a case-by-case basis. In the event of suspected "porch theft," we urge customers to contact their local authorities and file renters' or homeowners' insurance claims. We will not be held responsible for the disappearance of items that have been proven delivered.